Location: Southeast Asia
Product: Hot Dip Galvanized Steel Pipe (ASTM A53 SCH 40)
Order Quantity: 1,200 Tons
Customer Profile:
A local EPC contractor working on a government-funded urban water supply upgrade project.
What Happened:
The client originally sourced pipes from a local supplier, but after only 6 months, early signs of rust appeared due to insufficient zinc coating.
They contacted us with urgency:
"We cannot risk project delays or government penalties. We need a reliable replacement supplier fast."
Key Concerns:
Coating thickness must be real (not "on paper")
Must pass third-party inspection
Delivery within 60 days
What We Did:
Provided mill test reports + real coating thickness test videos
Arranged SGS pre-shipment inspection
Prioritized production to meet deadline
Shared previous similar project references
Result:
Delivered on time (within 52 days)
Coating thickness avg. 86μm (above standard)
After 2 years: no corrosion complaints
👉 Client placed a repeat order (800 tons) the following year.
